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Level 24: Supreme Being cf4
Level 24: Supreme Being

As there is no official manual for this modem I have written my own which I hope some people might find useful. It would probably have been better to post as a WiKi but I have never been able to post a WiKi successfully. The manual can be found at li ...

Level 1: Cadet

I haven’t got a bill 

Level 1: Cadet

When attempting to some known bookmarked and unknown websites from searches, I get a redirect to the modem log in and still cant access the page I want. Happens several times a day when searching. Only started occurring in last 2-3 weeks but getting ...

Level 1: Cadet

I have all green lights on my Gen 2 modem but I can’t pick up my wifi connection. I’ve tried the trouble shooting but nothing has worked to fix it. It just randomly stopped working last week and no one else around me has the same problem

Level 2: Rookie

I have a Telstra Smart Modem Gen 2 on NBN.Can you tell me how to set up Port Forwarding for Seagate Access on my Telstra Smart Modem Gen 2? The Modem is not allowing UPnP-IGD/NAT-PMP for Port 57114 which is required for Remote Access. I've checked th ...

Level 1: Cadet

Both my new Kindle Paperwhite and old Kindle 4th Gen are not seeing my wifi network at home since switching to NBN and getting the new modem. We can find all our neighbours but can't see ours at all.
We have NBN with a Telstra Smart Modem (model DJA02 ...

Level 1: Cadet

Katoomba - Outage reported 2 weeks ago. Modem is DJA0230. No ADSL and confirmed via Gateway. Link light is off and Online light is magenta so unit is in 4G backup mode. Now slowed to 0.15mps so basically useless. Rang NBN number and recorded voice to ...

Level 2: Rookie

Background: I have been with Telstra on various plans (ADSL and then upgraded to NBN about 2 years ago). No issues in general terms but having had numerous members of the family working from home more recently, it became apparent that I needed to boo ...

Level 1: Cadet

so a blackout caused my modem to not wifi connecdt to printer and scanner, it is a Brother and they say it is an internet provider thing, becuase my printer when lisitng wifi options fails to show my SSID,   so i think i need telstra  or nbn or someo ...

Level 1: Cadet

Does my Telstra Smart Modem Gen 2 work on a fibre optic service. I am moving and the estate is connected to fibre optic. I believe I can’t use Telstra as my IP. I have contacted Exetel and they said to check if my modem will work with another provide ...

Level 1: Cadet

My new smart modem gen 2 works well on all my devices except a PS4.  Therefore I am using the old Gateway Max instead.  Is there a benefit of using the new modem? Any suggestions?

Level 2: Rookie

Hi All I have signed up for and NBN plan which will be active on Tuesday. I received the Telstra Cable Adaptor (Modem) and the Telstra Smart Modem 2nd gen (Router) a few weeks ago. My 2 questions are: 1. Can I install this myself on Monday and use th ...

Level 2: Rookie

Hi.  I have a Small Data plan (postpaid) with Telstra.  I want to buy a prepaid Telstra device - Telstra 4GX Wi-Fi Pro.  Modem availability seems low in Oz at the moment.Will the postpaid Telstra SIM card work in the Prepaid Telstra modem? Has this a ...

Level 1: Cadet

I have just purchased a Telstra Gen 2 Wifi booster. Currently have an NBN connection using a Telstra Netgear V7610 modem. I have tried to setup the booster and it will work when connected via ethernet cable, but will not connect via wifi. Telstra sup ...

Level 2: Rookie

I have reset my modem and I can't log in to access the full features to change the name of my wifi network. Can anyone help, please?

Level 2: Rookie

Hello,The WiFi on my all-in-one PC does not support 5G and I need this connection, which is available from my Telstra MAX gateway.HOWEVER... I have a spare Telstra Technicolor-DJA0230 modem. My intent was to connect my PC via ethernet cable to the DJ ...

Level 6: Bloodhound

Hi I recently had a problem with our Foxtel iQ4 set top box, using Netflix APP.The whole box works great & so does Netflix viewed via the iQ4 normally. After great success with the Netflix APP for 5.5 month it started playing up just over 2 weeks ago ...

Level 3: Gumshoe

HiI try to setup a Minecract Server and added the port forwarding rule Port 25565 to the internal IP address
It seems that the port is blocked, I checked it with  I also disabled the Firewall on the PC with the ...

Level 2: Rookie

I had previously had NAT lookback and the ability to have more than 10 static IP addresses but sometime recently my firmware was "upgraded" to 0.08.06_ndmrFT4 and I have lost the 2 most important features to me. Also my router is now running like dog ...

Level 2: Rookie

Hi, I'm about to purchase a Telstra Gen 2 Wifi Booster and i have a question about it's connection.I have a Telstra Smart Modem Gen 2 installed ok and working downstairs in a house and ethernet between the modem and upstairs.If i want Telstra Gen 2 W ...

Level 1: Cadet

In my ADSL connection I had previously installed two Foxtel WiFi extenders to connect my WiFi system through my house using the 240v power plugs. Can anyone advise as to where these extenders now need to be located in the Foxtel layout diagram provid ...

Level 1: Cadet

I haven’t got a bill 

Level 1: Cadet

NBN FTTC is available in my street. NBN have advised. I have the Telstra Smart 2 ready but where do I get the NBN Connection Box??

Level 1: Cadet

I cannot connect to my home WiFi my router shows red green lights that are on but cannot connect to Wi-Fi  from any devices . My router is scanning for connect to Wi-Fi cannot locate the Telstra wifi name to log into

Level 2: Rookie

HiJust wondering if anyone knows anything about the following:Telstra Smart Modem Gen2 compatibility with TP-Link AV2000 2-Port Gigabit Powerline Adaptor.I've already had problems with another TP-Link product (their RE450 wifi extender) which was ret ...

Level 1: Cadet

How do you change a smart modem back to home internet. Magenta light is now on and we are connected to mobile internet for some reason??

Level 1: Cadet

Red status light on my modem. No other lights on.I have tested my connection, fault is with my modem. No outages in my area. I have tried disconnecting power & reconnecting on modem & nbn.I have tried the reset button, no joy.

Level 1: Cadet
Level 1: Cadet

Should I disconnect and turn off / unplug my modem at night?

Level 1: Cadet

I’ve been using the setup without hassle for some months. Everything looks to be working but I cannot connect to the internet. I was using it and then suddenly it wouldn’t work.I have rebooted the laptop, iPad, modem, cable adaptor, turned off at the ...

Level 4: Private Eye

Hi I want to ask a question about wireless or cable for my home.I will be connected to NBN FTTC soon.My house is a timber frame and on a concrete slab.It has many interior walls .The telstra smart modem Gen 2 will be on one side of the house in offic ...

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