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Level 1: Cadet

Blue light on NBN Smart Modem

Solid blue light on modem, DSL light will not turn on. Someone's doing construction down the road, and the blue light happened after they started digging, and I tried customer service, got handed around to six people, and told a new cord will fix it. I have tried everything, and I feel like customer support and NBN support are treating me like an idiot.

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