Steph9
Level 2: Rookie

Blue Light

I have the Smart Modem for cable I have everything green beside the network which is blue. My internet is working all ok. But is it normal to have the network light blue??

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6 REPLIES 6
343GuiltySpark
Level 23: Superhero
Level 23: Superhero

Re: Blue Light

Any chance you cold post a picture. Normally a blue light means your service isn't working.
I work for Telstra, but my opinions are my own and not that of Telstras
Steph9
Level 2: Rookie

Re: Blue Light

It won’t allow me to send a picture but my internet signal is green and so is all the rest it’s just the network. So that’s in relation to my order not being completed
343GuiltySpark
Level 23: Superhero
Level 23: Superhero

Re: Blue Light

Okay, if the online light is purple/magenta you'd be running off the 4g backup, where as if the online light is blue the modem hasnt connected to the telstra servers
I work for Telstra, but my opinions are my own and not that of Telstras
Steph9
Level 2: Rookie

Re: Blue Light

The online light is actually green I think that’s the one that says internet is green also. And up speed green and down speed green and the cable adapter all green. It’s only network light is blue.
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being

Re: Blue Light

Blue network light on the adapter means it has a gigabit LAN connection to the smart modem

That would be normal. Most netgear modem/routers have a blue light to signify this.

Green network/LAN light = 100 Mbps LAN
Orange = 10/100 LAN
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Steph9
Level 2: Rookie

Re: Blue Light

What if the blue light isn’t on the adapter it’s showing on the little modem

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