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LetDownBadly
Level 1: Cadet
a week ago
Cable Activation
After a frustrating few days, I finally got a new Telstra Cable Adaptor. I called to register the MAC number and was told that there is no support and I have to wait till Monday for cable activation! Does anyone know of a solution here? Why is the activation not automated? I have tried to plug and unplug and restart everything with no joy!
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Level 24: Supreme Being
a week ago
Re: Cable Activation
try setting it all up and then going to:
register.bigpond.com/cable.do or
It should take you to a page where you can enter your bigpond internet credentials to register the adapter. If that doesn't work then it will need to be manually done by the activations team
I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.
IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
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