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Level 2: Rookie

Can I upgrade my old modem to latest Gen2?

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I have NBN with the old Sagemcom FAST5355-A modem, the one with only 2 x 100Mb ethernet ports. Is it possible to upgrade this to the latest Gen2 modem?

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Can I upgrade my old modem to latest Gen2?

It is a straight forward swap. The modem will automatically configure. Would be best to factory reset modem to remove any custom settings from previous owner.

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Level 24: Supreme Being
Level 24: Supreme Being

Re: Can I upgrade my old modem to latest Gen2?

It is possible to upgrade to the new modem. A new modem cost $216 but you can get second hand Gen 2 modems for about $30.

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Level 2: Rookie

Re: Can I upgrade my old modem to latest Gen2?

Thanks. If I got a 2nd hand one is it a straightforward swap out or do I need to get Telstra involved?

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Can I upgrade my old modem to latest Gen2?

It is a straight forward swap. The modem will automatically configure. Would be best to factory reset modem to remove any custom settings from previous owner.

View solution in original post

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