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Level 2: Rookie

can't access modem in bridged mode

Answered

Hi All,

So first things first :
Telstra Frontier – MASTER
Archer D9 – SLAVE

Connected my archer D9 (calling SLAVE) to my laptop sans any connection to network yet. Typed in browser -192.168.1.1 (default IP).
Changed the Operation mode to Wireless Router.
Changed NETWORK > WAN settings mode to BRIDGE mode.
Under LAN settings > Did not change the default IP address. But DISABLED DHCP server (since MASTER router will handle the task of assigning IP addresses to devices connecting to the wireless network).
Even Under DHCP Settings – its disabled.
Wireless setting (for both 2.4 and 5) > the values of the Wireless mode, the channel, the security mode and the passphrase was such that they matched my MASTER router. Did use a different SSID name for this router so it is easier to distinguish which router your phone or laptop is connect to (once all is working perfectly then i will set the same SSID).

Connecting the ROUTERs – I connected ethernet cable to WAN port of the router (MASTER) and to the wall data point. (This connects to another data point in the entertainment room so that I have access to Internet from this node). From this wall point in entertainment room I connect to the LAN port of the SLAVE.

Fun BEGINs from here -
a. When i connect ethernet cable to my laptop – INTERNET speeds are upto 90Mbps.
b. When connecting wifi point of the SLAVE router ( Internet speed i get is 2Mbps)... 
c. Once its connected to the network – I tried ipconfig/all and the default gateway i get is NOT an IP address but fe80::98:44xx:fee9:8b%32b.
d. Laptop does get connected to wifi point BUT on my Phone the error pops up – Failed to connect to an IP address.

So why this discrepancy ?
Also, I cannot anymore connect to SLAVE router (ADMIN page of Archer d9) via the ip – 192.168.1.1.

If i do a factory reset and disconnect the network and jst connect as a standalone to laptop then i can access the admin page.

Where have i gone wrong ??

Cheers
AB.

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution Solution Verified by Telstra

Re: can't access modem in bridged mode

If you use the D9in Bridge mode with the Telstra Frontier should first change its IP address so that it is within the same address range as the Frontier. example: 192.168.0.50.

Should also connect LAN port of Telstra Frontier to LAN port of D9.

See http://forums.whirlpool.net.au/archive/2418820

 

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18 REPLIES 18
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Level 24: Supreme Being
Level 24: Supreme Being

Re: can't access modem in bridged mode

To connect to your bridged slave so you can access the GUI you'll have to manually configure your Ethernet or WiFi adapter IPv4 settings to something like:

IP: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1

 

  • I don't think it was necessary to disable DHCP if it has been bridged
  • Should be going From LAN on main router to WAN on slave (I think this is the main reason for your issues)
I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
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Level 2: Rookie

Re: can't access modem in bridged mode

Thanks for the reply back..

From what i read in various posts is that I need to connect to WAN port of MASTER to LAN port of SLAVE (as SLAVE is the Wifi Access point).
And does that mean that I need to reset to factory default again and then access the login page of Slave and change the IPv4 address, as mentioned.
Change the wifi settings
And let the SLAVE run in Wireless router mode whilst not to worry abt DHCP settings.
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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution Solution Verified by Telstra

Re: can't access modem in bridged mode

If you use the D9in Bridge mode with the Telstra Frontier should first change its IP address so that it is within the same address range as the Frontier. example: 192.168.0.50.

Should also connect LAN port of Telstra Frontier to LAN port of D9.

See http://forums.whirlpool.net.au/archive/2418820

 

View solution in original post

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Level 24: Supreme Being
Level 24: Supreme Being

Re: can't access modem in bridged mode

Yes you will have to do a master reset on the D9 or connect to the D9 using a device that has a static IP address as mentioned in @Yastiandrie post

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Level 2: Rookie

Re: can't access modem in bridged mode

Did finally resolve it.. had to first change the IP address of LAN in D9 then rebooted and then did all other steps like setting wireless router mode / dhcp disable / wifi settings.

All worked then, and getting 90+Mbps speeds on wireless and that too at top level (this D9 access point has been set downstairs in another lounge room). So happy days !!
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Level 2: Rookie

Re: can't access modem in bridged mode

Hi Mate,
Was running well for nearly a week and now I dont seem to connect to WIFI via my mobile devices.

It does connect to the laptop and even the ethernet port works jst perfect giving me upwards of 90mbps.. But for some reason I jst cannot connect to my 2 mobile devices as preferred way of WIFI connection. Says "Failed to obtain IP address".
One phone is S8 and other S7.
Why does it connect to laptop via both methods and not phone.
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Telstra Platinum
Telstra Platinum

Re: can't access modem in bridged mode

Hi abhi900 - it's been indicated that the setup you've outlined can present a couple of different negative outcomes.

 

First there is a chance that the Frontier won't cut over to the backup SIM in the event of an outage if the modem is running in bridged mode, the second suggests that the D9 hasn't been designed for use as an Access Point; it can be done but it is not recommended.

 

The suggestion has been made that Telstra Platinum Support would be the best placed team to help you troubleshoot and resolve this one; however reverting to the Frontier in its standard capacity and dropping the D9 all together would most easily resolve your issue.

Telstra Platinum Tech Support


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Level 24: Supreme Being
Level 24: Supreme Being

Re: can't access modem in bridged mode

The Frontier Gateway has not been Bridged it is working in Normal mode so backup is still available.
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Level 2: Rookie

Re: can't access modem in bridged mode

Yes, the Frontier gateway was never set in bridge mode.
So can you networking gurus advise on where the configurations is going wrong ?

thanks
abhi
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Level 2: Rookie

Re: can't access modem in bridged mode

Yes, the Frontier gateway was never set in bridge mode.
So can you networking gurus advise on where the configurations is going wrong ?

thanks
abhi

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Telstra Platinum
Telstra Platinum

Re: can't access modem in bridged mode

No worries abhi900 - the thinking is the Archer could be faulty. Have you reset the D9? If not, that's the next step. If it comes good and then stops working, it suggests the D9 may be faulty.

Telstra Platinum Tech Support


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---------------------------------------
I am a Telstra Platinum employee and I do phone support for all issues like this one here.
Want one of our Telstra Platinum experts to solve this problem for you? One call to Telstra Platinum could help you with similar tech issues rather than trying to do it yourself. Click through to learn more about Telstra Platinum

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Level 24: Supreme Being
Level 24: Supreme Being

Re: can't access modem in bridged mode


@abhi900 wrote:

Why does it connect to laptop via both methods and not phone.

 

 


 

Does the laptop have a static address set up on its Network adapter? If it does that would explain why laptop still connects.

If you do have a static address on Laptop try connecting LAN of D9 to LAN of Telstra Gateway.

Also don't tick "Enable WDS Bridging" in D9. This is used when D9 connects to main router via WiFi instead of LAN cable

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Level 2: Rookie

Re: can't access modem in bridged mode

HI
No the laptop has no static address setup. And also I am using ethernet LAN port to one of my media boxes and thats set to dynamic as well. I didnt knew how to set to static so never ventured in that area.

Also, in D9 the only setting i have chosen is in route settings > wireless router mode / dhcp disable.

Has different ssid for both 2.4 and 5ghz..
Have done factory reset like 10 / 20 times while setting this to use a new default ip address (192.168.0.2) as against to before 192.168.1.1
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Level 24: Supreme Being
Level 24: Supreme Being

Re: can't access modem in bridged mode

Has the IP address of the D9 192.168.0.2 been reserved in the Telstra Gateway
Advance > Local Network > Static Leases..

 

Don't use LAN 4  to connect to Telstra Gateway. In Wireless router mode that acts as a WAN port.

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Level 2: Rookie

Re: can't access modem in bridged mode

ohh.. i never changed the Telstra gateway default IP address which was 192.168.0.1 and never actually configured anything on the telstra gateway router. So presumed its ok to set this"...0.2" to D9.
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Level 24: Supreme Being
Level 24: Supreme Being

Re: can't access modem in bridged mode

Yes it is Okay providing another device has not grabbed that address. It best to reserve the address in the Telstra Gateway so that other devices can't use the same address.
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Level 2: Rookie

Re: can't access modem in bridged mode

So whats the resolution on why I cant access wifi on my android phones and why does it work only with non mobile devices ?

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Level 24: Supreme Being
Level 24: Supreme Being

Re: can't access modem in bridged mode

 

Have you tried forgetting the Telstra Gateways SSID on the Android phone, rebooting Telstra Gateway and then trying to connect the Android phone to D9?

 

 

 

 

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