Nurselife
Level 1: Cadet

Cannot log into Telstra Smart modem

Answered

Hi all,

 

New modem, can't log into the modem to change some settings around and set wifi password. I have tried mutiple default passwords (admin/password/<blank>/telstra) but none worked. This is brand new device (or so I hope) I tried to do a full reset by holding down the reset button for 15secs til the lights went off.

 

Some other info if it may be relevant: Just got my new Telstra Smart modem sent out to me in preparation for my NBN connection; I had previous spoken with a Telstra rep stating I could use the new modem until my NBN connection is connected in 6 days' time to alleviate some issues I had with my old modem. so not sure if my current ADSL2+ is having any impact on this issue.

1 ACCEPTED SOLUTION

Accepted Solutions
343GuiltySpark
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Cannot log into Telstra Smart modem

Password is "Telstra" it needs a capital T
I work for Telstra, but my opinions are my own and not that of Telstras

View solution in original post

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
343GuiltySpark
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Cannot log into Telstra Smart modem

Password is "Telstra" it needs a capital T
I work for Telstra, but my opinions are my own and not that of Telstras

View solution in original post

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more