Chick43
Level 1: Cadet

Cant log into my telstra modem to change password and name someone is using my wifi and changed pass

 

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cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Cant log into my telstra modem to change password and name someone is using my wifi and changed

If you can't log into modem using the default username and password (admin/admin or admin/password) then you will need to do factory reset of the modem. The factory reset button is usually located behind a hole in the modem. Use a bent paperclip or similar device and press the button while modem is powered on until the modem turns off. (about 5 - 10 seconds). The modem should reboot and reset everything to factory defaults including username and password.

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