Level 1: Cadet

chromecast ultra and google home mini not working

Answered

I have purchased a chromecast ultra and google home mini sometime ago. chromecast ultra setup completes without any issue. however i cannot stream anything in phone or the tablet it does not show the cast button. I have tried with several phones and tablets.

 

also google home mini is not completing the setup it says there is something wrong with completing setup and asked me to reset the modem. both devices still do not work even after the modem reboot.

 

i have fttn nbn and modem is sagemcom f@st 5355 and also using a telstra smart wifi booster. all the devices are connected to telstra smart wifi booster. anyone had this problem before or know a solution? Please help

1 ACCEPTED SOLUTION

Accepted Solutions
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: chromecast ultra and google home mini not working

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
3 REPLIES 3
Level 23: Superhero
Level 23: Superhero

Re: chromecast ultra and google home mini not working

There is an issue google is working on for chrome casts and Google home atm
I work for Telstra, but my opinions are my own and not that of Telstras
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: chromecast ultra and google home mini not working

Level 1: Cadet

Re: chromecast ultra and google home mini not working

Thanks. Chrome and Google home now working. It was the outage.

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more