lucy_comet
Level 1: Cadet

Connect to XBox One to Telstra Fast 5355 Modem on NBN

Help please!

 

Succesfully self installed the Telstra Fast 5355 Modem after having our NBN connection turned on 24 hours ago.  Can connect wirelessly to iphones/laptops etc but can not connect to our XBox One.  Have tried checked the MAC address is not being filtered.

 

Can anyone offer any other suggestions?

 

Thanks

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1 REPLY 1
343GuiltySpark
Level 23: Superhero
Level 23: Superhero

Re: Connect to XBox One to Telstra Fast 5355 Modem on NBN

You could try a factory reset of the modem as the xbox should be able to connect. You could try unpluging the xbox for 30 seconds then plugging it back in.
I work for Telstra, but my opinions are my own and not that of Telstras

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