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Gateway Max - packet loss and dropouts, but WiFi signal is strong
Hi,
I'm experiencing frequent dropouts and packet loss across multiple devices even though the WiFi signal is strong on both channels 2.4Ghz and 5Ghz.
When I ping an address, I can see the dropout occurring and a few minutes later it is ok again.
For example:
64 bytes from 8.8.8.8: icmp_seq=561 ttl=52 time=17.791 ms
64 bytes from 8.8.8.8: icmp_seq=562 ttl=52 time=11.228 ms
64 bytes from 8.8.8.8: icmp_seq=563 ttl=52 time=12.728 ms
64 bytes from 8.8.8.8: icmp_seq=564 ttl=52 time=11.794 ms
Request timeout for icmp_seq 565
Request timeout for icmp_seq 566
Request timeout for icmp_seq 567
Request timeout for icmp_seq 568
[some minutes later...]
Request timeout for icmp_seq 881
Request timeout for icmp_seq 882
Request timeout for icmp_seq 883
64 bytes from 8.8.8.8: icmp_seq=884 ttl=52 time=12.761 ms
64 bytes from 8.8.8.8: icmp_seq=885 ttl=52 time=10.804 ms
64 bytes from 8.8.8.8: icmp_seq=886 ttl=52 time=14.464 ms
64 bytes from 8.8.8.8: icmp_seq=887 ttl=52 time=12.806 ms
[and finally...]
^C
--- 8.8.8.8 ping statistics ---
1195 packets transmitted, 700 packets received, 41.4% packet loss
round-trip min/avg/max/stddev = 9.260/13.755/27.866/2.869 ms
Thanks.
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Re: Gateway Max - packet loss and dropouts, but WiFi signal is strong
Hi
Can you turn off all devices except one and see if the problem remains?
Process of elimination....
cheers
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Re: Gateway Max - packet loss and dropouts, but WiFi signal is strong
Other devices off. Also tried rebooting the modem, etc.
But still getting the same problem:
64 bytes from 8.8.8.8: icmp_seq=910 ttl=52 time=13.426 ms
64 bytes from 8.8.8.8: icmp_seq=911 ttl=52 time=12.154 ms
Request timeout for icmp_seq 912
Request timeout for icmp_seq 913
Request timeout for icmp_seq 914
Request timeout for icmp_seq 915
Request timeout for icmp_seq 916
Request timeout for icmp_seq 917
Request timeout for icmp_seq 918
Request timeout for icmp_seq 919
Request timeout for icmp_seq 920
Request timeout for icmp_seq 921
Request timeout for icmp_seq 922
Request timeout for icmp_seq 923
Request timeout for icmp_seq 924
Request timeout for icmp_seq 925
Request timeout for icmp_seq 926
Request timeout for icmp_seq 927
Request timeout for icmp_seq 928
64 bytes from 8.8.8.8: icmp_seq=929 ttl=52 time=71.933 ms
64 bytes from 8.8.8.8: icmp_seq=930 ttl=52 time=75.705 ms
64 bytes from 8.8.8.8: icmp_seq=931 ttl=52 time=12.291 ms
64 bytes from 8.8.8.8: icmp_seq=932 ttl=52 time=11.152 ms
64 bytes from 8.8.8.8: icmp_seq=933 ttl=52 time=11.777 ms
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Re: Gateway Max - packet loss and dropouts, but WiFi signal is strong
Hi,
Can you check and ensure that this setting is unticked.
cheers
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Re: Gateway Max - packet loss and dropouts, but WiFi signal is strong
On a MacBook?
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Re: Gateway Max - packet loss and dropouts, but WiFi signal is strong
Hi,
hmm... Dunno.. don't have a access to a MAC.
But you could check for power saving options... these are notorious for shutting devices down or going into standby etc..
cheers
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Re: Gateway Max - packet loss and dropouts, but WiFi signal is strong
Sadly no resolution to this yet. It looks like it may be a broader issue with Telstra's infrastructure degrading. Still under investigation.
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Re: Gateway Max - packet loss and dropouts, but WiFi signal is strong
You maybe onto something...I know!... let's give telstra a few more billion dollars from the public purse!