Google Chromecast Not Connecting to Telstra New Modem Gen 2
I have a Telstra Gateway Max 2 modem and my Google Chromecast Ultra works just fine. I just received a new Telstra Modem (Telstra Smart Modem Gen 2) and the Google Chromecast Ultra refuses to connect to it. I restored factory settings multiple times on the Chromecast, but it can never connect to the network.
I setup my old Telstra Gateway Max 2 modem and it connect immediately.
Is there a known problem and fix for using the Google Chromecast Ultra with the new Telstra Smart Modem Gen 2?
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Re: Google Chromecast Not Connecting to Telstra New Modem Gen 2
There is no known compatibility issues with the google Chromecast and the Gen 2 modem that would prevent the chromcast device connecting.
One thing you could try is disabling band steering in the modem's 2.4 GHz WiFi settings, this adds -5G to the mode 's 5 GHz WiFi name. The modem's WiFi networks now have two separate names.
Another thing you could try is turning off or disabling Protected Management Frames (Wi-Fi PMF) in the modem's advanced WiFi settings.
Do you get any error messages when you try to connect?
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