Highlighted
Level 2: Rookie

How do I disable the 4g backup on a smart modem (Technicolor DJA0230TLS)?

Answered

Apart from being abysmally slow (my mobile tested right next to the smart modem gets a decent speed - between 15-20 Mbps - while the 4g backup connects around 2.2Mbps - nowhere near the 6Mbps it's supposed to provide). Each time the 4G backup kicks in - and that is after EVERY reset of the gateway - it connects at a low speed and that is where my speed stays until the next fallover. On my old gateway I could get up to 3.5Mbps (ADSL2+) which is OK for the area I am in. I'd prefer to simply reset my gateway if the connected speed is too slow. Michael

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Level 2: Rookie
Accepted Solution

Re: How do I disable the 4g backup on a smart modem (Technicolor DJA0230TLS)?

I have sorted this. It is disabled by unchecking the Auto Failover checkbox on the Mobile page.

Regards,


Mobile

View solution in original post

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Highlighted
Level 2: Rookie
Accepted Solution

Re: How do I disable the 4g backup on a smart modem (Technicolor DJA0230TLS)?

I have sorted this. It is disabled by unchecking the Auto Failover checkbox on the Mobile page.

Regards,


Mobile

View solution in original post

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more