Mkrtich
Level 21: Augmented
Level 21: Augmented

How to Navigate to the Telstra CrowdSupport Wiki Database

Hello Everyone - Apart from the Search issues query window on the CrowdSupport Home page, the CrowdSupport forum also has a Wiki database of useful information that relates to all product and service categories that fall under each of the icon categories featured on the Home screen.


There is an Aladdin's cave of information which may be of general interest to readers with explanations of many products, features and accompanying information. Members of the Brains Trust, Community and Product Managers have recently started to populate the database with entries of current technologies, so if you have an interest in knowing more about some of the technical aspects of Telstra's products, we encourage you to have a look.

 

There are two ways of navigating to the CrowdSupport Wiki

 

This URL will take you direct to the Wiki Home Page and will show you a snapshot view of all categories and recent entries - simply select any of the links displayed.

https://crowdsupport.telstra.com.au/t5/crowdsupport-wiki/ct-p/Crowdsupport-Wiki

 


Alternatively, if you have an interest in a special group only e.g. [Broadband & nbn], you can navigate to there by selecting the blue CrowdSupport drop down arrow on the CrowdSupport Home page at the top left corner and go to the bottom of the page to select CrowdSupport Wiki and then choose the category. If your PC is not able to show the CrowdSupport Wiki link e.g. Windows 10 - Zoom Out to at least 75%.

 

 

Recent articles in the [Broadband & nbn] category include

* WiFi Issues due to Protected Management Frames
* Telstra 5G Home Modem AW1000 Unofficial Manual
* Arcadyan Firmware Updates
* Comparison Table Between Technicolor DJA0231 and Arcadyan LH:1000 Modems

 

Feel free to leave your comments on any improvements, corrections or any subjects you like covered in the future articles.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Veezy
Support Team
Support Team

Re: How to Navigate to the Telstra CrowdSupport Wiki Database

Awesome stuff Mkrtich!

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more