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Level 1: Cadet

Internet keeps dropping out then reconnecting constantly

So every time I hop onto my online games the connection is fine, my ping is relatively good and download and upload speeds are good.

 

after a while the connection completely removes itself from the equation for around 30 seconds to 1 minute, then reconnects as nothing ever happened.

 

my mother has issues also as it interrupts her work on her computer.

 

my dad doesn’t seem to have any problems but I can assume it’s because he is connected directly into the nbn router. My mother and I are also on a wired connection but are in the next room over.

 

i really would like some assistance with this as it has been going on for 2-3 months and I thought it was officially time to do something about it.

Also the wifi says it’s connected but sometimes actually isn’t.

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