Level 1: Cadet

limited connection

 I am trying to set up boraodband in my home. I have connected the modem and it is working properly, there are five full bars. However, an error icon is appearing on the wifi icon on my laptop and I cannot get full internet connection (the google page appears but doesn't gp any further) Diagnostics said the connection is limited. How do i  fix this? thanks

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Level 23: Superhero

Re: limited connection

Hi Fran, just try something very simpel first. Turn everything off and let sit for a couple of minutes. Then turn your modem on and let the signal lights all establish, then fire up you lappy and enter passwords or whatever required.


When you say you are setting up broadband, when did you arrange the connection etc?


Sig 2


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