Level 1: Cadet

Log into modem

How do you get help these day's from Telstra try to call but always get re-direct I need to reset Modem settings?

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Level 25: The Singularity
Level 25: The Singularity

Re: Log into modem

The modems reset button is located behind a hole in the modem's case. On Gen 2 modem's the hole is on the back near LAN port 2. On some other modems the reset button is located on front below power button. To reset modem to factory defaults use bent paperclip or similar device to press reset button for at least 11 seconds while modem is powered on. Modem should reboot and reset all settings to factory defaults.

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