Modem compatibility

[JPJ58]

Can the Sagemcom F@ st5355 modem (supplied by Telstra) be configured with fixed-wireless NBN from Tangerine Telecom?

[cf4]

You should be able to use the F@st5355 with Tangerine Telecom. The only setting required is to enter your Tangerine Telecom username and password in the gateway's basic Broadband settings. The only ISPs you can use Telstra modem's and gateways with is ISPs that require a VLAN ID. Tangerine Telecom stopped using a  VLAN ID in 2017.

[JPJ58]

Thanks for replying. Tangerine's Q&A says you need:

PPPoE authentication, VLAN tagging rule p0/q100, and VLAN ID 100. Does all this sound right to you?

[cf4]

Vlan tagging is only used on pre June 2017 connections. Connections after June 2017 don't require vlan tagging. The modems support PPPOE authentication.

https://www.tangerinetelecom.com.au/help/what-settings-are-required-for-my-nbn-modem

The following settings can be used to configure your device for use on the NBN network with Tangerine:

Authentication:
ISP Username	As supplied by Tangerine
ISP Password	As supplied by Tangerine
Encapsulation	PPPoE
Connection Types:
FTTP, FTTC, HFC & Fixed Wireless	Ethernet WAN
FTTN / FTTB	VDSL
VLAN ID Settings:
NBN ordered 1st June 2017 onwards	Disabled / not active
NBN ordered pre-1st June 2017	VLAN ID 100

[JPJ58]

Thanks so much for your help and clarification!