JPJ58
Level 1: Cadet

Modem compatibility

Can the Sagemcom F@ st5355 modem (supplied by Telstra) be configured with fixed-wireless NBN from Tangerine Telecom?

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4 REPLIES 4
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Modem compatibility

You should be able to use the F@st5355 with Tangerine Telecom. The only setting required is to enter your Tangerine Telecom username and password in the gateway's basic Broadband settings. The only ISPs you can use Telstra modem's and gateways with is ISPs that require a VLAN ID. Tangerine Telecom stopped using a  VLAN ID in 2017.

JPJ58
Level 1: Cadet

Re: Modem compatibility

Thanks for replying. Tangerine's Q&A says you need:

PPPoE authentication, VLAN tagging rule p0/q100, and VLAN ID 100. Does all this sound right to you?

cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Modem compatibility

Vlan tagging is only used on pre June 2017 connections. Connections after June 2017 don't require vlan tagging. The modems support PPPOE authentication.

 

https://www.tangerinetelecom.com.au/help/what-settings-are-required-for-my-nbn-modem

 

 

The following settings can be used to configure your device for use on the NBN network with Tangerine:

 

Authentication:  
ISP Username As supplied by Tangerine
ISP Password As supplied by Tangerine
Encapsulation PPPoE
   
Connection Types:  
FTTP, FTTC, HFC & Fixed Wireless Ethernet WAN
FTTN / FTTB VDSL
   
VLAN ID Settings:  
NBN ordered 1st June 2017 onwards Disabled / not active
NBN ordered pre-1st June 2017 VLAN ID 100
   
   
JPJ58
Level 1: Cadet

Re: Modem compatibility

Thanks so much for your help and clarification!

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