Level 1: Cadet

Modem keeps enabling DHCP

We have a Telstra CPE (V7610) as a router in a Domain network where we have a Domain Controller performing DHCP but we have found that if the Telstra CPE gets power cycled, the DHCP option always get enabled and it causes network issues until we log in remotely to disable it.

Why does this happen and how can we turn it off.

Router Firmware V2.2.2.32

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Support Team
Support Team

Re: Modem keeps enabling DHCP

The only thing I could recommend would be to chat with the tech experts through the My Telstra app, to see if they can dig up any info on how to get this sorted. Head to the "Get Help" tab and click the blue message icon, then say "Tech support" to get started.



Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more