mdashevsky
Level 1: Cadet

Modem

I have received a message from Telstra offering to upgrade my home modem. My question is: that free or there is a charge for that?

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2 REPLIES 2
SHARBAA
Level 1: Cadet

Re: Modem

We received a free smart modem from Telstra as ours was outdated. Easy to set up too.

Ozmoz
Level 22: Superhuman
Level 22: Superhuman

Re: Modem


@mdashevsky wrote:

I have received a message from Telstra offering to upgrade my home modem. My question is: that free or there is a charge for that?


Hi @mdashevsky 

 

All Telstra modems are provided free on sign-up, provided you stay with them for 24 months. Otherwise, you are charged at $9 per month of that 24 months left.

 

I have seen current customers being offered a new modem, but no mention, if there are any fees if you leave before 24 months are up. Maybe read any fine print on the offer?

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