mygateway problems

[Papad1]

Cannot access particular site as getting deferred to mygateway.

[cf4]

What model modem do you have? Is this occurring on all devices connected to modem or just one device?

[Papad1]

Dja0230. Issue only with computer. Phone works ok.

[cf4]

Suggest you empty the cache on your web browser. If you are using chrome as your browser turn off "Preload pages for faster browsing and searching". Settings > Advanced Settings > Privacy and security.

[Papad1]

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@cf4 wrote:

Suggest you empty the cache on your web browser. If you are using chrome as your browser turn off "Preload pages for faster browsing and searching". Settings > Advanced Settings > Privacy and security.

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[Papad1]

Thanks for your help. It worked well.