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Level 1: Cadet

NBN activation

Hi how long does it usually take to activate NBN after I have turned on my modem?

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3 REPLIES 3
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Level 25: The Singularity
Level 25: The Singularity

Re: NBN activation

If you had placed a migration order and a technician has done your connection, then between 10 minutes and 4 hours.

 

If you are on ADSL and have plugged the modem in, then 3-4 weeks as the modem lets Telstra know tht you are ready to migrate and then they put in a request to NBN Co for migration.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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Level 7: Deputy Inspector

Re: NBN activation

Was this for a transition from cable/copper to NBN or a new NBN service?

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Level 1: Cadet

Re: NBN activation

NBN Co is likely to face fresh questions over new installations after revealing it meets agreed timeframes only 84 percent of the time, compared to 97 percent of the time just four months ago.

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