Level 1: Cadet

NBN @ new place - no connection box

 I'm moving into a new place where I think NBN was previously connected.  There is no NBN connection box at the property. The Order which Telstra has placed for me - Telstra Smart Modem Gen 2 Kit - has a modem and connects to wall socket.   Do I need a connection box in addition to that modem? Do I need a Telstra technician? Thanks! 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Level 23: Superhero
Level 23: Superhero

Re: NBN @ new place - no connection box

Depends on the technology type. If you google NBN Map and search your address, it will tell you what type you have. NBN FTTB and FTTB don't require and NBN Connection box. 

I work for Telstra, but my opinions are my own and not that of Telstras
Level 1: Cadet

Re: NBN @ new place - no connection box

Hey, thank you so much!    It is nbn™ Fibre to the Node (FTTN) according to that map - so I guess I just plug in the Smart Modem when it comes.    This was really helpful!

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more