Rez01
Level 1: Cadet

NBN smart Modem 5G wifi unstable

Answered

I have telstra NBN smart modem gen2. Everything is good except for the 5G wifi. The 5G wifi seems to disappear time to time. And the fixed devices like google home, fire tv keep getting disconnected from the 5G wifi even though they are right next to the modem. As a result I cannot use 5G wifi and forced to use 2.4G. My question is what is point of having 5G wifi ?

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cf4
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: NBN smart Modem 5G wifi unstable

This could be due to the 5G WiFi switching to a DFS channel. Try selecting a non DFS WiFi channel in the modem's 5 GHz WiFi settings.

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2 REPLIES 2
cf4
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: NBN smart Modem 5G wifi unstable

This could be due to the 5G WiFi switching to a DFS channel. Try selecting a non DFS WiFi channel in the modem's 5 GHz WiFi settings.

View solution in original post

Rez01
Level 1: Cadet

Re: NBN smart Modem 5G wifi unstable

Thank you very much. Selecting non DFS wifi channel solved the problem.

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