Level 1: Cadet

NBN

Moved homes and selected a new NBN FTTC plan with Telstra, received the smart modem but not the nbn connection box. Who was supposed to send it? Cheers.

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1 REPLY 1
Level 24: Supreme Being
Level 24: Supreme Being

Re: NBN

In some FTTC installations a NBN technician installs the NBN modem. In these cases the NBN technician brings the NBN FTTC modem with them. This is still classed as a self install as the customer still has to install and set up Telstra modem.

Telstra Smart Modem

Plug in and connect in minutes. Smart.

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