Highlighted
Level 2: Rookie

Need help with Port Forwarding

I would like to be able to open certain ports so I can set up game servers to play with my friends.

 

I used to be able to do this just fine on my Linksys E2000 router, very straightforward process. However, ever since Telstra forced me to upgrade to the Telstra Gateway Max, port forwarding no longer works, and running tests on sites like canyouseeme.com always give me the results "Error: I could not see your service on 58.161.64.67 on port (4870)".

 

Upon doing research, I'm almost certain this is because of the pseudo router Gateway Max causing a problem, but all the solutions on other sites looked complicated and difficult to follow. I tried opening the ports on 192.168.0.1 (gateway max control panel), but again, no results. I heard you're supposed to bridge it but it requires assistance from the ISP? Can anyone help with this?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Highlighted
Telstra (Retired)
Telstra (Retired)

Re: Need help with Port Forwarding

Hi SightScreen, 

 

Sorry to hear of the issues with port forwarding. We will need our Technical Support team on 133 933 to go through this with you. Let us know if they are not able to fix this for you. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more