New NBN conversation - 401 unauthorised user when ... - Telstra CrowdSupport

Mickohaklgoldy

KathleenC

Hi Mickohaklgoldy

When did this issue start happening and have you been able to connect to the service before?

Have you done the online troubleshooting https://tel.st/nd2bl and checked your wi-fi details?

Our Support Team for customers connected via the NBN are open 24x7 and can be contacted on 1800 834 273

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New NBN conversation - 401 unauthorised user when connecting to wifi