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Mickohaklgoldy
Level 1: Cadet
January 2019
New NBN conversation - 401 unauthorised user when connecting to wifi
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Telstra (Retired)
January 2019
Re: New NBN conversation - 401 unauthorised user when connecting to wifi
Hi Mickohaklgoldy
When did this issue start happening and have you been able to connect to the service before?
Have you done the online troubleshooting https://tel.st/nd2bl and checked your wi-fi details?
Our Support Team for customers connected via the NBN are open 24x7 and can be contacted on 1800 834 273
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
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