NBL
Level 1: Cadet

Port Forwarding on Technicolor TG799

Answered

After two day's research and nol help from Telstra, I managed to stumble on the solution to port forward on the Technicolor TG799.  This is badged as Telstra's own product which they wouldn't support unless I paid for their platinum service.  The good news is now my 7yo son gets to play with his birthday present, be it three days late.

 

So I'll stop complaining about Telstra's rubbish service and post the solution to the problem.

 

This is for port forwarding for PS4 on Telstra's Technicolor TG799.

 

1. Determine your IP address: http://whatismyipaddress.com/

 

2. Go to router's port forward settings page: http://10.0.0.138/portforwarding.lp

 

3. Put in the following port forward details

 

4. Enjoy

 

TG799.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
extendo
Level 20: Director
Accepted Solution

Re: Port Forwarding on Technicolor TG799

Hello,

 

Rusbish service I dont think that its fair to say that as port fowarding is not a standard help desk question.

 

However crowdsupport has this modem in a detailed summary for your pleasure.

 

The Modem that you have.

http://crowdsupport.telstra.com.au/t5/Modems-Hardware-KB/Telstra-Gateway-Max-TG799-Overview/ta-p/306...

 

And to Port fowarding

http://crowdsupport.telstra.com.au/t5/Modems-Hardware-KB/Telstra-Gateway-Max-TG799-Dynamic-DNS-Port-...

 

Thanks.

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10 REPLIES 10
extendo
Level 20: Director
Accepted Solution

Re: Port Forwarding on Technicolor TG799

Hello,

 

Rusbish service I dont think that its fair to say that as port fowarding is not a standard help desk question.

 

However crowdsupport has this modem in a detailed summary for your pleasure.

 

The Modem that you have.

http://crowdsupport.telstra.com.au/t5/Modems-Hardware-KB/Telstra-Gateway-Max-TG799-Overview/ta-p/306...

 

And to Port fowarding

http://crowdsupport.telstra.com.au/t5/Modems-Hardware-KB/Telstra-Gateway-Max-TG799-Dynamic-DNS-Port-...

 

Thanks.

View solution in original post

Bardygrub18
Level 3: Gumshoe

Re: Port Forwarding on Technicolor TG799

So once you have done this, will all games you play be port forwarded?
WainbowZ
Level 1: Cadet

Re: Port Forwarding on Technicolor TG799

No Not all games and they all use different ports, You'd need to enter them in separately with their resspective port numbers.

Cmjs
Level 1: Cadet

Re: Port Forwarding on Technicolor TG799

Hi im trying to port forward my ps4 its the only thing i want port forwarded what numbers do i put it the lan and wan boxes?

Chris32
Level 4: Private Eye

Re: Port Forwarding on Technicolor TG799

@extendo this is rubbish servers m8 telstra is the only ISP in the country that ask u to pay extra money just to help with differnt techy parts of there modems i have switched to optus adsl+2 and i know this for a fact now i wate out the last 9 months of my mobile and switch that 2
GrassY73
Level 2: Rookie

Re: Port Forwarding on Technicolor TG799

I had the same issue , i play black ops 3 mainly mp , ever  since i changed to NBN and  this new modem (Technicolr TG799VAC ) which has no customer support i might add , i have had a moderate NAT connection , i knew how to map the ports in my router  but it changed nothing . No thanks to telstra support who did not even  have a clue about port mapping,   "$120 for tech support sir " . I fixed it by disabling telstra air which i told them i did not want from the start , logged in to my acc not  the modem, disabled telstra air WHAMM i am  Connected  to OPEN NAT in game ,10 phone calls , hrs of  fiddeling  a  rugged truck driver who loves gaming online solved the problem , hope this helps other folks because you may as well bang your head against the wall asking for free tech support from our nations leading telco .

Lotusfrog
Level 3: Gumshoe

Re: Port Forwarding on Technicolor TG799

Oh wow, thank you for that info!!  I have had the same problem. Got hooked up today (finally, there were issues...) and Strict Nat!! Did the port forwarding etc. I have now disabled Telstra AIR which I planned on doing anyway, but they said it will take 24 hours to process!  Hopefully it works for me too.

Lotusfrog
Level 3: Gumshoe

Re: Port Forwarding on Technicolor TG799

Just letting people know that it worked, just like GrassY73 above. So, it seems that turning off Testra TV is the go if you're a gamer. Must be because they have stricter firewall type setup because other people are accessing your wifi. Oh, and I still have the port forwarding setup, so as far as I know, that's still necessary.  It has been for me in the past with adsl and both the Xbox One and 360.

Nigelward2
Level 1: Cadet

Re: Port Forwarding on Technicolor TG799

What exactly would i need to type in for fifa 17 on ps4? also do i have to have IPv6? Im really not too sure on all this (not great with computers and stuff) Would be awesome if someone could help me! 🙂

Rob504
Level 1: Cadet

Re: Port Forwarding on Technicolor TG799

Have entered all those numbers and it still says Nat Type 2 in test internet connection on ps4?????

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