Catmurfie
Level 1: Cadet

Port Forwarding problems Telstra Arcadyan FW 0.14.12r

Hi there,

 

I am having issues with Port forwarding on my Arcadyan Modem.

I have successfully set up one rule, however the second rule does not work.

 

I have tried disabling the modem and window defender firewalls, restarting and even doing a factory defaults reset. Still no success on the second rule.

 

Can anyone help?

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5 REPLIES 5
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Port Forwarding problems Telstra Arcadyan FW 0.14.12r

I assume you are trying to port forward to a PC. If you the port on the PC is probably blocked. Even disabling the Windows defender firewall will not unblock the port. For the port to be open on the PC the server has to be listening on that port and also the port has to be allowed through the PCs firewall.

 

As a first step check that the port is not blocked on the PC. You can do this by using a port checking app such as Fing which is available free from the Google Play store and Apple app store.

Install the app on device connected to local network.

Open the app.

Go to Find open ports

Go to settings top right

Check that port you wish to test is listed.

If port not listed add by selecting plus icon top right.

Exiting settings.

Enter IP address of PC

Select Find open ports.

If port is open it will be listed.

Catmurfie
Level 1: Cadet

Re: Port Forwarding problems Telstra Arcadyan FW 0.14.12r

Hi cf4,

 

Thank you for your help. 

Yes you are correct that I am trying to port forward to a PC.

 

And again you are spot on that when I used the port checker app and that shows that the port is not open.

How do I go about opening the port?

 

Thank you again!

cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Port Forwarding problems Telstra Arcadyan FW 0.14.12r

Sorry for the late reply.

There are instructions at link below for how to unblock a port on a windows PC.

How To Open Firewall Ports In Windows 10 | Tom's Hardware (tomshardware.com)

 

The end section of this video also shows how to unblock a PC port.

https://youtu.be/OPRBcUmbnE4?t=357

Catmurfie
Level 1: Cadet

Re: Port Forwarding problems Telstra Arcadyan FW 0.14.12r

hey cf4,

 

I have tried over the weekend following your instructions. (Thank you for providing them.) Unfortunately I am still unable to open the port.

 

What else can i try?

cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Port Forwarding problems Telstra Arcadyan FW 0.14.12r

What is the port you are trying to open and what is the name of the server program?

 

Do you have any malware protection programs installed on the PC?

 

 

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