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Level 1: Cadet

Problem with modem for nbn

Hi i have a problem with my modem when I do a test on my connection and modem on my NBN test comes back positive for connection and -4 modem do seem to have problems with Wi-Fi so some attention will be needed not sure where to go about this with the modem thank you

Tvhillier

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1 REPLY 1
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Level 21: Augmented

Re: Problem with modem for nbn

What modem and other NBN equipment do you have (label on the bottom)?

What device are you connecting to the modem and how - only  Wi-Fi?

Do you have a laptop and ethernet cable available that you can connect to the modem and see if that works OK? If so, you will be able to connect to the modem and check the settings..  advise the nformation above and it can likely be resolved for you.

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!

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