Level 3: Gumshoe

Red ECO llight on TG587Nv3

When using the T Hub phone, the ECO light turns red and the internet green indicator turns off. When the phone is turned off the modem returns to normal after about 1 minute. Is this a splitter problem?

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Support Team
Support Team

Re: Red ECO llight on TG587Nv3

Hi spindleshanks, 


Just to confirm is that for an ADSL service? 

Quite possible it could be a splitter issue, have you had the chance to speak to Tech Support yet? If not, can get through (24/7) via Live Chat here: http://tel.st/gq6m and also possible on 133933. 

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