bandit61
Level 1: Cadet

Replacement HFC box.

Recently contacted Telstra requesting a replacement black HFC box. The cable was delivered but no box. Wouldn't think they should arrive separately. Just wondering if this is the case.

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4 REPLIES 4
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Replacement HFC box.

Not normally. Unless the consultant put in a request for a cable as well.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
SteveW_52
Level 22: Superhuman
Level 22: Superhuman

Re: Replacement HFC box.

@Jupiter   or the consultant only ordered a cable and not the Telstra Cable Modem/NBN NTD (black HFC box)..  that wouldn't surprise me at all - some of the 'consultants' don't really understand what they are supposed to be supporting..  

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Replacement HFC box.

Yes. That's the other possibility.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
jayonaise
Support Team
Support Team

Re: Replacement HFC box.

Any update @bandit61 , have you got a box to plug your cable into yet?

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