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Level 1: Cadet

Router only connecting me to the internet via cable - no wireless connection

My technicolour TG587n v3 shows a blue light for the ECO and only allows me to connect to the internet via cable - no wireless connection.

I have tried powering off, waiting and power on again with no change.

Can you help me refain wireless connectivity please.

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1 REPLY 1
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Level 24: Supreme Being
Level 24: Supreme Being

Re: Router only connecting me to the internet via cable - no wireless connection

Press the ECO button

 

If that doesn't change the light to green, log into the modem via http://10.0.0.138 and go to Wifi. There should be an option along the lines of "Radio Enabled". Make sure it is ticked

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

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