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ausgumbie
Level 11: Detective

Re: Sagemcon F@st 5355 Manual

Another thought has occurred to me. There may be the possibility to see realtime connections, and that'd be good obviously, but I do recall there was somewhere I saw a list of all devices that had at least once used the network. I can't recall where that was now, but some F@st user may know.

Cheers

ausgumbie
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Sagemcon F@st 5355 Manual

There are several places in the GUI were you can see a list of all devices that have connected to the gateway since its last reset. One is the basic home page, click the "Show non connected devices" on the right hand side of the page.

ausgumbie
Level 11: Detective

Re: Sagemcon F@st 5355 Manual

Thanks cf4

Found that - excellent. I'll have a fiddle with the site next time I'm on and see where else I can find this info all together, e.g., in one table.

Thanks again

ausgumbie
RD49
Level 1: Cadet

Re: Sagemcon F@st 5355 Manual

Can 2 f@st 5355 modems be as a wifi extender
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being

Re: Sagemcon F@st 5355 Manual

You can connect one to the other wirelessly to use it as an extender but you can connect the second one via Ethernet and do it
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SteveWisbey
Level 1: Cadet

Re: Sagemcon F@st 5355 Manual

Good document well done - Telstra should include it with all NBN packages they send out.

I was trying to work out the buttons and LED's this document answered all plus more.

 

Many thanks

Steve

justthis
Level 1: Cadet

Re: Sagemcon F@st 5355 Manual

This is brilliant thank you!
karma_m
Level 1: Cadet

Re: Sagemcon F@st 5355 Manual

Thank you so much for this much-needed guide...I am actually reading from it to our IT guy who is pulling his hair out and is cursing Telstra's modems and my mac devices!
We have employees logging in remotely to a windows server. I have a static IP address and we have set up the port forwarding but he can not connect to the port.
We have tried to set up a rule in the firewall section but when we try and leave the remote IP blank (as we don't know where everyone will be logging in from ..is this correct?) it keeps throwing up 0.0.0.0 address. There appears to be no way to leave this blank or select "any".
The IT guy has had to leave and has left me to troubleshoot!!
Any ideas would be appreciated

Cheers
Carmel
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Sagemcon F@st 5355 Manual

I don't use the firewall section for port forwarding. Leave the firewall set to medium and do the port forwarding on the page for the device that has the device installed.
Can you connect to the server from a device connected to the local LAN using the local IP address of the server and its port? Example if IP address of server device is 10.0.0.50 and port is 80, open a WEB browser on a device connected to the local LAN and navigate to http://10.0.0.50:80. If you can't access server on local LAN then the device running server is not set up correctly.
karma_m
Level 1: Cadet

Re: Sagemcon F@st 5355 Manual

Thank you so much for your advice got that last request sorted and your manual has just saved me again after having been sent backwards and forwards from Telstra to Foxtel.
We recently changed from a standalone Foxtel to Foxtel with Telstra. From that time we have not been able to access On Demand. Foxtel did everything from their end with their script...the 6 times I got put thru to them! After no luck said it would have something to do with my port forwarding and my ISP would have to fix that (hello Telstra keep telling me that Foxtel and Telstra are all the same IT dept!!) Telstra had me do the same thing from their very, very basic script. (If I hear restart my modem in the future I will just scream!) Everytime I said it was something to do with the port forwarding they said I would have to pay for that service but let me put you thru to Foxtel as they will fix it for you!!! Not happy Jan!!.. whilst on the Phone for the last time I went thru your manual again and thought I would try the firewall page and it was set to High. Turned it off and voila it worked!!! As Telstra do not supply a manual should not this be one of their simple scripted questions to ask customers -and from the look on this site I am not alone with this common problem!! Sorry for venting...just get so cranky at this ineffective method of dressing up call centre staff as 'Tech support'. I'm not sure about the port forwarding but as it is working I'm not going to change anything!
Once again Thank you and Telstra should give you free unlimited serviceSmiley Happy
allen26
Level 1: Cadet

Re: Sagemcon F@st 5355 Manual

Hey mate you should be paid cash for that. I was on the telstra help line for 90 min and they couldn't help. Thank you.

ntshah
Level 1: Cadet

Re: Sagemcon F@st 5355 Manual

Hi there,

Ive got the FTTC Nbn connection with a different provider. Can you please advise the easiest way to configure the F@st 5355 modem?

The NBN provided modem seems to be working (all lights have turned blue) but i need to know how to setup wifi etc.

Thanks
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Sagemcon F@st 5355 Manual

All lights should be green.

The easiest way to set up WiFi is to use WPS if your WiFi devices support it. Press the Pair button on F@st5355 for at least 5 seconds it should start flashing white. Then follow the instructions the device foe connecting via WPS.

If devices don't support WiFi connect using the WiFi SSID and password. There is a label at bottom of the F@st535 that has the WiFi SSIDs and passwords printed on it. Need to remove cable cover to view label.

ntshah
Level 1: Cadet

Re: Sagemcon F@st 5355 Manual

Thanks cf4

Do i need to make changes on telstra gateway? Please note I was with Telstra, but have changed ISP providers.

Thanks
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Sagemcon F@st 5355 Manual

If the link light and online light are green on the modem you should not need to make any changes.

If link light is off check that WAN port on F@st5355 is connected to NBN modem.

If online link light is green but online light is off white or blue you could try entering your Internet username and password provided by new ISP, by logging into the Gateway and clicking on Broadband.

These gateways are designed specifically for Telstra and you might get the internet working but the VOIP telephone function want work.

wuggle
Level 1: Cadet

Re: Sagemcon F@st 5355 Manual

I have felt stuck with this F@ST 5355 router from Telstra particularly due to not wanting to lose my landline. The modem/router does work, and isn't too bad when it does work, but over the last few years I have lost count of the number of times I have had to reset it and its weird quirks where it seems to block certain devices for no apparent reason until being reset... and then resetting it is sometimes a lottery as to whether it will reconnect in a few minutes or take a hour!

 

To get better coverage around my house and to avoid some buffering issues I have with video to my media room I have been thinking about a mesh system like Google Wifi. If I don't want to lose my voice line is it just a simple case of plugging the google wifi base unit into a LAN port on the Telstra F@ST 5355 and switching off the 5355's wifi network to then just use the google one? (presumably plugging my desktop computer into the google wifi's ethernet port so it is on the same network). On the Telstra 5355 would I be best selecting the convert WAN to LAN port and using that port to plug the Google Wifi in to the modem or do I just use one of the basic slower LAN ports? (Presumably doesn't matter too much as I get about 70 down/35 up on my NBN connection so any traffic from the modem/internet to the google unit would never exceed 100 anyway). Anyway, is it that simple.... just want to be sure before I drop $400 on a google wifi 3 pack.

 

I did read on another post an issue about Double NAT that makes me just glaze over but as my kids, and I, do game a lot I think this is also a factor I need to understand. Read something about Google Wifi needing to be placed in DMZ of 5355 - think I understand that but anybody who can explain that in non-network tech lingo would be greatly appreciated!

cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Sagemcon F@st 5355 Manual

Setting the Google WiFi in DMZ of F@st5335 means that the Google WiFi is no longer protected by the F@st5355 firewall. Remote device can initiate a connection to the Google WiFi on any port. This is necessary for devices connected to Google WiFi network that require a Peer to Peer connection. This does not create any security issues as the Google WiFi has its own firewall.

 

Normally a device that requires a Peer to Peer connection or a server will open ports on the router it is connected (Primary Google WiFi) to using UPNP. In some cases manually. The devices will not open the required ports on the Main router as they are behind the NAT of the Primary Google WiFi. These ports can be opened manually on the F@st5355 but it is easier to just place the Primary Google WiFi in DMZ of F@st5355 which opens all the ports.

To place the Google WiFi in DMZ first assign a Reserved LAN IP address for the Primary Google WiFi device in the F@st5355. See section 8 of manual. Once the the Google WiFi has a fixed LAN IP address place it in DMZ by going to Advanced > Access Control > DMZ. Set to enabled and type in the IP address of the Google WiFi.

wuggle
Level 1: Cadet

Re: Sagemcon F@st 5355 Manual

Thanks for the response on understanding the DMZ. Makes sense.

So basically I should be able to plug a Google mesh system into the F@ST 5355, turn off the F@ST5355 wifi, put Google Wifi in the DMZ set up and away I go? No worries about fiddling with bridge mode or anything else that may mess up my landline? (although after discussing how 90% of our landline calls are unsolicited ones from call centres and we tend to always use our mobiles, maybe losing the landline isn't a huge issue anyway).
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Sagemcon F@st 5355 Manual

Yes that setup should work. The only services that will have problems are OpenDNS and Dynamic DNS services. If you haven't set any of these up then the configuration should work with no problem. If you are using one of these services configure the IP updater on the F@st5355 or install the updater on a device connected directly to F@st5355.

Leanne22
Level 1: Cadet

Re: Sagemcon F@st 5355 Manual

Hi all,

 

Excuse me if i am not up to speed on this stuff. I need a simple way to use my f@st 5355 as the main internet wifi for the house and then adding a netgear D7000 to it as the wifi extender. I want to know step by step on using the mygateway settings and which ports to plug into as well if that can be done?

cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Sagemcon F@st 5355 Manual

You do not need to change any settings in the F@st5355.

 

To set up D7000 as WiFi Access point

There are generic instructions here and also there are instruction starting on page 131 of D7000 manual.

 

 

 

 

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