@cf4 wrote:
Yes it looks like the Telstra 4G service is to weak in your area for the modem to operate as everything else looks normal. Hopefully it want take to long to fix NBN link. Have you lodged a fault with Telstra?
Because you are a Supreme Being I am guessing you have probably never experienced the Telstra system for registering faults (smile)
I have been through the Testing Checking outages routine where they say "There seems to be a problem with your connection" the result is NBN Failure and NO Outages recorded... with the two options of Messaging (which goes through the same routine... I have done this now 10 times in the last 20 or so hours) ... spoken to a number of bots at length explaining the red clicking lights etc... then I started using the phrase "I would like to make a complaint" and copied it four times ... having said "I am sorry for your trouble I am sure I can help you with this" the connection dropped and I had to start over... each time having to put in my name and details even though I was already logged in to the My Telstra app.
OR you can click "Continue to check online" which is just a spinning link that never connects... have tried that four times and let it run for between 5 and 10 minutes.
I have also been through the same process on the phone 5 times listening to the link music and left it running once for an hour last night... with no response... and also tried the one of phoning 132200 and saying Complaint... at least four times ... again only getting the same request to put in my day and month of birth.
So the short answer to your question is I have no idea whether Telstra have registered the fault ... and worse am very scared that I will be at the bottom of the queue to get an appointment with NBN which last time took a week.... Do you have any advice on how I can get on the list of NBN callouts?
Hello