wj_mh
Level 1: Cadet

Smart plugs not connecting to smart modem

Hi, I’ve just received my Telstra smart modem gen 2 (Arcadyan LH1000) yesterday, and it seems I can’t connect my smart plugs anymore. 

I’ve tried to turn off the band steering and pmf, but still cannot connect the smart plugs. 

The smart plugs only operates on the 2.4ghz frequency. 
The firmware of my modem is 0.13.01r. 

Any ideas? 
thanks 

 

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2 REPLIES 2
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Smart plugs not connecting to smart modem

There are two other things you can try.

 

  1. Change 2.4 GHZ WiFi Security type from WPA2 PSK to WPA + WPA2 PSK

  2. Change Bandwidth of 2.4 GHz WiFi from auto to 20 MHz
wj_mh
Level 1: Cadet

Re: Smart plugs not connecting to smart modem

Thanks. It’s working now. 

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