Level 1: Cadet

T-Gateway stopped working - all front lights off

Hi all, I have a T-Gateway modem with all the lights on the front off and the lights above each ethernet port on the back flashing in a 4-3-2-1 sequence.  I'm hoping there will be some feedback here on what we can do.

When the modem boots it goes so far as the ethernet light on front coming on and then soon after the modem must go into an error condition as all the front lights turn off and just the back ethernet port lights flash.

It has been like this for almost 48 hours and has been rebooted at least 6 times in that period and we tried a factory reset as well, with no joy.

I'd appreciate any advice.

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Level 24: Supreme Being
Level 24: Supreme Being

Re: T-Gateway stopped working - all front lights off

Suggest you get a new modem as your existing gateway is beyond repair. Second hand ADSL modems are available for as little as $5 and the latest Telstra Gen 2 modem are availble for prices ranging from $20 to $100.

Telstra Smart Modem

Plug in and connect in minutes. Smart.

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