T-Hub2 handset with a Gen2 smart modem

[JimJ]

Is there any technical reason why I would not be able to pair a T-Hub2 handset with a Gen2 smart modem. Both are Technicolor manufacture?

[Jupiter]

You should be able to do it. The following instructions are for pairing to a Telstra Gateway ro Gateway Max modem, but the steps should be pretty much the same.

T-Hub 2 Handset on NBN - Telstra CrowdSupport - 340133

[JimJ · Accepted solution]

Jupiter

Thanks for that.

I had paired three T-Hub2 handsets but had a few connection problems with handset dropouts and a unstable handset connections on all three. Telstra remotely checked the modem and things are crystal clear now.