JimJ
Level 4: Private Eye

T-Hub2 handset with a Gen2 smart modem

Answered

Is there any technical reason why I would not be able to pair a T-Hub2 handset with a Gen2 smart modem. Both are Technicolor manufacture?

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JimJ
Level 4: Private Eye
Accepted Solution

Re: T-Hub2 handset with a Gen2 smart modem

Thanks for that.

I had paired three T-Hub2 handsets but had a few connection problems with handset dropouts and a unstable handset connections on all three. Telstra remotely checked the modem and things are crystal clear now.

 

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2 REPLIES 2
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: T-Hub2 handset with a Gen2 smart modem

You should be able to do it. The following instructions are for pairing to a Telstra Gateway ro Gateway Max modem, but the steps should be pretty much the same.

T-Hub 2 Handset on NBN - Telstra CrowdSupport - 340133

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
JimJ
Level 4: Private Eye
Accepted Solution

Re: T-Hub2 handset with a Gen2 smart modem

Thanks for that.

I had paired three T-Hub2 handsets but had a few connection problems with handset dropouts and a unstable handset connections on all three. Telstra remotely checked the modem and things are crystal clear now.

 

View solution in original post

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