Mattol
Level 1: Cadet

Technicolor DJA0231Smart Modem USB and HDD issue

I have a Technicolor DJA0231 smart Modem. When I add a Sony external HDD (model# HD-E1) to the modem's USB port, the modem reboots and continues to intermittently reboot until the device is disconnected. Does anyone have any explanation for this or how to fix it?

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3 REPLIES 3
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Technicolor DJA0231Smart Modem USB and HDD issue

Do you have any AA audio files on the disk? There was a similar problem with hard disk causing DJA0231 to reboot when it contained AA audio files.

 

 

Mattol
Level 1: Cadet

Re: Technicolor DJA0231Smart Modem USB and HDD issue

Hi Supreme Being,

 

How do I check for AA audio file? Do they have a unique extension?

 

cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Technicolor DJA0231Smart Modem USB and HDD issue

Yes they have a  "aa" extension.

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