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Level 1: Cadet

Technicolor TG797n v3 - connecting network printer/fax

I have a new Technicolor TG797n v3 replacing a Thompson speed touch 530

and connected my fax printer to a  ethernet port via a ethernet cable

using the same set up as previously.

The printer doesnt show up on the network map and isnt discovered by the add printer utility

What other actions do i need to take to add the fax printer to the net work via the ethernet port?

 

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2 REPLIES 2
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Level 21: Augmented

Re: Technicolor TG797n v3 - connecting network printer/fax

Hi,

Can you check that the printer has a dynamic ip address not a static ip address.

Let me know which printer and i'll try and guide you
Level 1: Cadet

Re: Technicolor TG797n v3 - connecting network printer/fax

Switched on dynamic IP as suggested and then all good thanks for responding.

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