Level 1: Cadet

Telstra free modem upgrade

Hi, I have received a email from Telstra with the new rates for nbn , I also have a link to upgrade my modem but the link is not working, can some point me in the right direction as there are no options linked to my account.

The following is info from the page .


" It appears there is a problem with the link you got to this page from. This offer is only available to selected customers.

If you received an email from Telstra about a free Telstra Smart Modem™, go back to the email and try the personalised link there. "


Cheers Nev

Nev Johnson

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Level 25: The Singularity
Level 25: The Singularity

Re: Telstra free modem upgrade

You would need to contact Telstra Customer support on 132200 or via the chat function in the My Telstra app.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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