Highlighted
Level 3: Gumshoe

Telstra gateway max login

Answered

Hi

Can someone [tell me how I can login to my gateway max

When I first got my new netgear modem i changed the username and password and now i can’t remember the username or password 😇

Is there a way to reset it to get access to gateway max login

 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Telstra gateway max login

You will have to factory reset the modem to be able to log in again (There's no password reset option)

 

should be a reset hole on the back panel somewhere (sometimes surrounded by a red ring on netgears). Hold it in for 10-12 seconds

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator

View solution in original post

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
4 REPLIES 4
Highlighted
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Telstra gateway max login

You will have to factory reset the modem to be able to log in again (There's no password reset option)

 

should be a reset hole on the back panel somewhere (sometimes surrounded by a red ring on netgears). Hold it in for 10-12 seconds

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator

View solution in original post

Highlighted
Level 3: Gumshoe

Re: Telstra gateway max login

Will try and find reset button

Thanks
Level 3: Gumshoe

Re: Telstra gateway max login

Thanks for your help Yastiandrie

Found reset hole and reset and now have access to. gateway max

Thanks
Highlighted
Level 24: Supreme Being
Level 24: Supreme Being

Re: Telstra gateway max login

no worries Smiley Happy
I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more