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Level 2: Rookie

Telstra Gateway Max wireless radiation (EMR) issue

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Hi, I measured the microwave radiation coming off my new Telstra Max Gateway TG799 ADSL WiFi modem and it is very high (around 300mW/m2). I turned off the WiFi mode but the radiation is still high, even with WiFi off. Is it possible to completely stop the RF being emitted from this device? Can the wireless mode/WAN be disabled in the Advanced Modem Settings? I only use ethernet at home to avoid RF exposure (plus the connection is faster). Scientific studies have shown that chronic microwave radiation is linked with brainwave disturbance and DNA mutations. I chose this modem because it had a button to switch off the WiFi. My previous Optus modem emitted zero radiation when the WiFi was switched off. Can anyone recommend an alternative wired only modem? 

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Level 2: Rookie
Accepted Solution

Re: Telstra Gateway Max wireless radiation (EMR) issue

I am pleased to report that the situation has been resolved by Telstra. Apparently the source of the very high continuous microwave radio emissions was a function of the DECT base station, which is automatically included with the Gateway Max modem. This would explain why the microwave emissions were still high even after I turned the modem's WiFi button off. Telstra have now disabled the DECT function on my modem (we don't use cordless phones at home). Now when I measure the EMR at home (using the Cornet ED78S meter) the reading has dropped to nearly zero (0.0005mW/m2). I hope this may be helpful to others who wish to live in a healthier environment. 

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9 REPLIES 9
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Level 23: Superhero

Re: Telstra Gateway Max wireless radiation (EMR) issue

Hello,

I'm curious how you measured it.

I don't have to tell you that even your computer monitor, TV etc etc do the same, let alone your microwave oven. You mobile phone is another offender too.

You  may want to go to a specialist modem forum eg whirlpool.net.au   to get that information, as they have some really informed folk active there.

 

As an interim measure you can relocate your modem to a position not as close.

 

I think you will be struggling to avoid  EMR  in the atmosphere

Happy New Year

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If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"
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Level 2: Rookie
Accepted Solution

Re: Telstra Gateway Max wireless radiation (EMR) issue

I am pleased to report that the situation has been resolved by Telstra. Apparently the source of the very high continuous microwave radio emissions was a function of the DECT base station, which is automatically included with the Gateway Max modem. This would explain why the microwave emissions were still high even after I turned the modem's WiFi button off. Telstra have now disabled the DECT function on my modem (we don't use cordless phones at home). Now when I measure the EMR at home (using the Cornet ED78S meter) the reading has dropped to nearly zero (0.0005mW/m2). I hope this may be helpful to others who wish to live in a healthier environment. 

View solution in original post

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Level 2: Rookie

Re: Telstra Gateway Max wireless radiation (EMR) issue

Hi,

can you advise what Telstra did to deactivate DECT?

 

We have had that modem installed here and the EMR readings are sky-high and the technician could not find a way to disable DECT.

 

Any specific details will be greatly appreciated.

 

Telstra (Retired)
Telstra (Retired)

Re: Telstra Gateway Max wireless radiation (EMR) issue

Jamie-99,

 

At this time, we can only offer to disable DECT for customers who do not have a phone service that connects via the modem. This means that NBN customers on Fibre to the Node & Fibre to the Premises (ecept for those using Uni-V) will not be able to request this interim solution without losing phone service. 

 

We are working with the vendors for a resolution that will disable DECT while still allowing the phone service to remain functional. 

 

- Shelly

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Level 3: Gumshoe

Re: Telstra Gateway Max wireless radiation (EMR) issue

can i ask you guys what radiation meter are you using to measure the radiation levels coming from the modem? i am looking to purchase a radiation meter and would like other's experience and opinions on the best quality at the lowest price one.

thanks for your time in advance.

leesa

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Level 3: Gumshoe

Re: Telstra Gateway Max wireless radiation (EMR) issue

hi shelly again

actually don't know if i need the DECT i don't understand if i need it or not.

i will tell you how our phone connection works.

we've got a phone line into our house. then we use a splitter to connect our home phone and hte modem to the incoming phone line.

i assume if it's like this, then we don't need the DECT. is that correct?

is it in fact possible to just buy another random modem if this DECT cannot be turned off?

the serial number on our modem to turn off the DECT feature is CP1512RA725 and we have an ADSL2+ connection.

thanks for your time in advance.

leesa

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Level 3: Gumshoe

Re: Telstra Gateway Max wireless radiation (EMR) issue

Hi - I just thought I'd jump in. 

I bought my EMR meter from http://www.emraustralia.com.au/. I went for the Acoustimeter but there are cheaper options. 

They also do home consultations where they measure the overall EMR room by room. It is not cheap, equivalent of buying a meter, actually. 

 

Goodluck! There are few people who are aware of the dangers of EMR. I'm glad those who are aware are taking it seriously. 

Cheers! 

 

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Level 2: Rookie

Re: Telstra Gateway Max wireless radiation (EMR) issue

Shelly,

 

You said last September "We are working with the vendors for a resolution that will disable DECT while still allowing the phone service to remain functional".

 

Is there any news on this?  I would very much like to turn off DECT on my TG799vac whilst keeping the phone port working.

 

Thanks in advance for any news on this.

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Telstra (Retired)
Telstra (Retired)

Re: Telstra Gateway Max wireless radiation (EMR) issue

Hi boooooo, 

 

We currently have no further updates about this.

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