RussellEgin
Level 2: Rookie

Telstra Gateway shutting down and dropping out

My Telstra Gateway has started dropping out intermittently and then this evening powered off.  The modem connection remains stable.

 

Is there a possible cause to this I can troubleshoot?

 

What is the Telstra support arrangement for this the Gateway?  Can I request a replacement for free?

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1 REPLY 1
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Telstra Gateway shutting down and dropping out

What model Gateway do you have?

 

Do the lights on the gateway change when the internet drops out?

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