Just set up Smartmodem Gen 2. Phone is in another room, modem and PC in a separate room. Installed as instructed, internet is working, wifi to phone and ipad is working. However, modem has blue light on front, and on rear panel, both 'online' and 'mobile mode' are green, and mobile signal is red. Seems contradictory to me. I have no txt from Telstra saying I am on 4g. Please explain (if possible).
Also, after initially being able to log on to modem, this now does not work. Tried all addresses.
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No i don't think that will do much. Modem physically isn't able to see the DSLAM
Is this a new connection?
You were saying the phone is in another room, is the socket its plugged into got a filter?
Do you have dial tone in the room the phone is in? If you move the phone and plug it into the same socket the modem is normally plugged into, do it have a dial tone?
^EDIT, and also try cf4's suggestion of plugging the modem into the socket the phone is currently in to see if you get any activity on the WAN/DSL light