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Level 2: Rookie

Telstra Smart Modem Gen 2 Apple HomeKit Router Support

Answered

 

 Hi, 

 

    Will the Telstra Smart Modem Gen 2 have a firmware upgrade to support Apple's new "Homekit-enabled Router" standard? 

 

 Also is there any news on release timeline of Smart Modem Gen 3? Will it support Wifi 6 and 5G mobile backup? 

 

 Cheers, 

 

 Chris.

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Telstra Smart Modem Gen 2 Apple HomeKit Router Support

  1. There's no public information on Apple's new "Homekit-enabled Router" standard being added to the modems firm
  2. There's no public information on the next modem being released or its capabilities 
  3. Unlikely in my opinion to have a 5G backup built in due to significantly more 4G coverage and that backup speed is limited at this stage to 6/1
For Official Support Chat Now, try the Online Troubleshooter, check for Outages or Raise a Complaint.

Full Disclosure as part of Telstras Social Media Code.
  • I work for Telstra in the following products.
  • Telstra Platinum, Telstra Business Services, Telstra Smart Home, Velocity, Locator and NBN faults.
  • I'm not here in an official capacity, I just like fixing things and respond in my own time when I can.
  • Include "@343GuiltySpark" in your reply to get my attention if you're after me specifically.
  • My opinions are my own and not that of Telstra's, just so we're all on the same page.

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2 REPLIES 2
Highlighted
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Telstra Smart Modem Gen 2 Apple HomeKit Router Support

  1. There's no public information on Apple's new "Homekit-enabled Router" standard being added to the modems firm
  2. There's no public information on the next modem being released or its capabilities 
  3. Unlikely in my opinion to have a 5G backup built in due to significantly more 4G coverage and that backup speed is limited at this stage to 6/1
For Official Support Chat Now, try the Online Troubleshooter, check for Outages or Raise a Complaint.

Full Disclosure as part of Telstras Social Media Code.
  • I work for Telstra in the following products.
  • Telstra Platinum, Telstra Business Services, Telstra Smart Home, Velocity, Locator and NBN faults.
  • I'm not here in an official capacity, I just like fixing things and respond in my own time when I can.
  • Include "@343GuiltySpark" in your reply to get my attention if you're after me specifically.
  • My opinions are my own and not that of Telstra's, just so we're all on the same page.

View solution in original post

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Level 2: Rookie

Re: Telstra Smart Modem Gen 2 Apple HomeKit Router Support

Okay thanks! 

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