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Level 1: Cadet

Telstra Smart Modem Gen 2 - DECT direct with Vtech

Hi

I have just moved from Telstra Cable to the NBN and I have a VTech 18750 DECT 2.0 cordless phone that has successfully paired directly to the Telstra Modem.

The problem is that the phone does not work and I cannot make calls or get a dial dial tone or receive calls (it does not ring).

 

Apparently Vtech says their phone is fully compliant with the standards and that Telstra modem has not enabled the full functionality.. Does this sound correct is their something I have missed? I really dont want to have to plug in another brick and add the base station via the analogue phone port if i dont have to?

 

Many thanks for any support.

Cheers Tim

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Level 24: Supreme Being
Level 24: Supreme Being

Re: Telstra Smart Modem Gen 2 - DECT direct with Vtech

Are you sure the VTech 18750 is a DECT 2.0 handset? According to the VTech website it is a DECT 6.0 handset. Is the pair light on the modem green? What model Telstra modem do you have?

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