Level 1: Cadet

Telstra Smart Modem Gen 2 DJA0231 Remote Access


I want to manage the modem remotely.

When I tick the remote access box "permanent" and save  it still reverts to off after 30 minutes   How do I get remote access to stay on even after 30 minutes of inactivity?  Is there another setting I need to change to make it permanent?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 24: Supreme Being
Level 24: Supreme Being

Re: Telstra Smart Modem Gen 2 DJA0231 Remote Access

On the previous model DJA0230 the remote management stayed on when set to permanent until the modem was rebooted. If your modem didn’t reboot I would have expected it to stay on. There is no other settings that will make remote management permanent.

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more