TELSTRA SMART MODEM GEN 2

[GuyMacD]

Have just connected to nbn with a smart modem.
My question is...
What is the default password to gain access to the modem.
Before jumping the gun please note I am not asking about the wifi password and I have tried...
admin, password, telstra and blank (no password).

[Yastiandrie · Accepted solution]

in my experience its either

telstra ; or
Telstra

[GuyMacD]

Thank you very much!
Telstra (starting with upper case T)

[Ramcd]

Says on my modem Gen 2 ...

admin
Telstra

[nightshade]

I have tried exactly what you GuyMacD have done, I still cannot log in.
Someone has a solution it would be much appreciated if you could post this .Thank You

[nightshade]

Trying to log in to Smart Modem Gen2 does not work with Telstra, telstra, admin, Admin ....i have tried everything that I could find in the links remart Modem Gen2 .Hopefully someone has a answer for me please Thank you

[Yastiandrie]

if user = admin password = Telstra is not working, I would suggest factory resetting the modem

They are the default credentials

[nightshade]

I reset the Modem and it worked Thank you Yastiandrie.

[Ang-cu4ajb]

I looked underneath my modem and found the gateway number. It was different to what I was using and “mygateway” didn’t seem to work. After I reset my modem I’m pretty sure user and password was “admin”. But a Telstra person told me it will default to the WiFi name and WiFi password but I’m pretty sure that didn’t work. Good luck